Storm Damage Evidence Pack
A dated, photographed record of storm damage to a roof, flown fast while the damage is fresh and referenced so an insurer or loss adjuster can act on it without a second visit.
Evidence packDevon and the South West
Get the damage on record before the next storm moves it
A drone flight over the roof while the damage is fresh, photographed, dated and referenced into a pack your insurer can open and act on, not a folder of holiday snaps from a phone.
- Dated, referenced photographs an insurer or loss adjuster can act on
- Flown fast, usually within days of the storm clearing
- Fixed price agreed before the visit
- CAA registered and insured for commercial work
The actual problem
The storm has passed and now somebody wants proof
A storm goes through, something on the roof lets go, and the next conversation is with an insurer who was not there and cannot see what you can see from the garden. What they want is not a description, it is dated evidence: photographs that show the damage, where it is, and when it was recorded.
Getting up there yourself is the wrong move in the days after a storm, on a roof that may already be compromised, and a ladder does not reach a ridge line or the far side of a hip anyway. Waiting for a loss adjuster's own visit can take weeks, during which the damage the storm left is not getting any better.
A flown survey closes that gap. It gets the whole roof photographed at a resolution an insurer can act on, while the damage is still exactly as the storm left it, and puts the result into a pack built to be read once and acted on.
What you get
One pack, built for one job
This site sells one thing, done properly: a dated, referenced evidence pack for a storm damage claim. Here is what is in it.
Credentials
What sits behind the survey
CAA registered
Operator ID and Flyer ID held, plus the A2 Certificate of Competency. Registration and insurance details go over with the pack as a matter of course, because most adjusters and agents need both on file before they can act on it.
100 megapixel camera
A DJI Mavic 4 Pro with a Hasselblad camera and 6K video. The resolution is what lets a single slate or a torn edge of felt be cropped into and still hold together, which matters when a photograph is the evidence.
Radiometric thermal
A DJI Mavic 2 Enterprise Advanced carrying a 640 by 512 thermal camera, used where water may already be tracking into the structure through storm damage and needs tracing rather than guessing at.
Insured with Coverdrone
Full commercial cover for the operation. A certificate is supplied with the pack without anyone having to chase for it, which is usually one of the first things a loss adjuster or managing agent asks for.
Inside the pack
A pack an insurer can open and act on, not a folder of photographs
The flight is the easy part. The value is in how the findings are dated, referenced and written up afterwards.
- A summary page an adjuster can read in the first thirty seconds
- An overview image of each roof elevation, so the damage can be read in context
- Referenced close images of every item found, with a plain note on what it is
- The flight date recorded against the imagery, tied to the storm being claimed for
- Full resolution originals, so a roofer or adjuster can zoom in for themselves
- A clear note on anything that could not be assessed from the air, and why
What storms actually do
The damage that gets missed from the ground
None of this looks dramatic from the pavement. All of it is exactly what an insurer needs to see clearly.
Where we fly
Coastal and exposed towns first, because that is where the weather lands
Every town below has its own page, written around the storm exposure that town actually gets and what tends to fail there, not a template with the name changed.
Questions
Questions we get asked
- How quickly can you get out after a storm?
- As soon as the wind and rain have cleared enough to fly safely, which is often the day after the storm passes. Tell us when you enquire whether there is already a claim deadline or a loss adjuster visit booked, and the flight gets prioritised against it.
- Do I need to be present for the flight?
- No. All that is needed is somewhere lawful to take off and land and permission to be on the property. Plenty of packs are flown for landlords and agents who are not on site.
- What if it is still too windy to fly?
- The flight moves. Flying in the tail end of the same conditions that caused the damage produces unstable imagery that is not worth having, and rescheduling for weather is treated as normal, not as a delay you caused.
- Can this be used for a loss adjuster or insurer submission?
- Yes, that is what it is built for: dated, referenced photographs of the damage at a resolution that holds up under scrutiny. It is not a decision on the claim, which stays with the insurer, and it is not a repair quote.
- What if my roof already has a temporary tarpaulin on it?
- The flight still goes ahead. The pack records what has been temporarily covered and photographs what remains visible, which is usually most of the damage.
- Do you fly close to buildings and in tight streets?
- The A2 Certificate of Competency covers operating closer to buildings and people than the basic category allows, which is what makes terraced streets and town centres workable. Some addresses sit inside restricted airspace and get checked before the booking is confirmed.
- Will you tell me what caused the damage?
- The pack describes what is visible and where it sits, in plain terms. It is not a structural engineer's report and does not attribute a cause beyond what is reasonable to say from the photographs, and it says so rather than overstating what a photograph can prove.
- How much does an evidence pack cost?
- It is a fixed price per property, agreed before the visit, based on the address and the size of the roof. Send the address and what happened and you get a figure back rather than a range.
Call now
Book a claim inspection with Storm Damage Roof Inspection
Tell us the address and what you need looking at. Sam Hembury will come back with a fixed price and the next available slot.